Privacy policy

Privacy Policy & SMS Terms and Conditions
Effective Date: January 1, 2025
Implex IT Partners LLC
Website: https://www.ImplexITPartners.com

 
Privacy Policy
At Implex IT Partners LLC, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how we manage SMS communications.

 
1. Information We Collect
We may collect the following types of personal information when you interact with our website, services, or team:

Full name
Company name
Email address
Phone number (including mobile)
Business address
Communication preferences
Technical and IT service-related data
 
2. How We Use Your Information
We use your information to:

Deliver IT and cybersecurity services
Respond to service and support inquiries
Schedule and confirm appointments
Send urgent system alerts or security updates
Send SMS messages you’ve consented to receive
Improve our services and communications
We do not use SMS for unsolicited marketing purposes.

 
3. Who We Share Information With
We do not sell or rent your personal information. Your information is only shared with:

Authorized third-party service providers performing services on our behalf, under confidentiality agreements
Legal authorities as required by law
 
4. SMS Consent and Data Use
By providing your mobile phone number, you explicitly consent to receive text messages (SMS) from Implex IT Partners LLC related to:

Appointment confirmations or reminders
Service and technical updates
Account or billing notifications
Security alerts or business-critical IT updates
SMS consent is not shared with third parties or affiliates for marketing purposes.

 
SMS Terms and Conditions
Opt-In and Call to Action
You may opt in to receive SMS communications by:

Providing your mobile number via our contact form on www.ImplexITPartners.com
Checking the SMS consent box when submitting service or inquiry forms
Texting a designated keyword (e.g., "JOIN") to our business line
 
What You Can Expect
Upon opting in, you may receive messages such as:

Appointment and service reminders
Technical support updates
System alerts and maintenance notices
Account or billing notifications
 
Message Frequency
Message frequency may vary depending on your account status, support needs, and service activity.

 
Charges
Message and data rates may apply, based on your mobile carrier plan.

 
Opt-Out and Help
To Opt Out: Reply STOP to any message.
For Help: Reply HELP or visit www.ImplexITPartners.com/contact.
 
5. Your Rights
You have the right to:

Access or correct your personal information
Withdraw your consent for SMS or email communication
Request that we delete your personal data
To exercise these rights, contact us at [email protected].

 
6. Data Security
We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or loss.

 
7. Contact Us
Implex IT Partners LLC
Phone: 501-712-0815
Email: [email protected]
Website: https://www.ImplexITPartners.com

 
8. Policy Updates
This Privacy Policy and SMS Terms & Conditions may be updated periodically. Any changes will be posted on this page with the updated effective date.